sign up
back to home

COOKIES POLICY

ARDENTPAY LTD.

Registration number: 1001134063

KEY INFORMATION

Effective Date: 20.02.2026

Next Review Date: 20.02.2027

1. GENERAL PROVISIONS

1.1. Our Company (“the Company,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Cookies Policy explains how the Company collects, uses, stores, and shares your personal information when you use our website, mobile application, and payment services. By using our services, you agree to this Cookies Policy. If you do not agree, please stop using our Services.

1.2. Our Company collects personal information that you provide when using our services, including but not limited to your name, date of birth, contact information, identification documents, payment details, and transaction history. We may also collect information automatically through your use of our website or application, such as IP addresses, device information, and usage data.

1.3. Our Cookies Policy is beyond standard GDPR language and incorporate requirements under:

  • 1.3.1. The Personal Information Protection and Electronic Documents Act (PIPEDA)

  • 1.3.2. Applicable provincial privacy laws (e.g., Québec Law 25, if operating in Québec)

  • 1.3.3. FINTRAC reporting obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)

  • 1.3.4. Sanctions and regulatory disclosure obligations.

 

2. WHAT ARE COOKIES

2.1. Cookies are small text files that are stored on your device (computer, tablet, or mobile device) when you visit a website. These files allow the website to recognize your device on subsequent visits and remember information about your interactions with the site.

2.2. Cookies can store preferences, login details, and other information that makes browsing more convenient and personalized. By using cookies, we can enhance your experience, ensure the website functions correctly, and improve security.

3. TYPES OF COOKIES WE USE

3.1. We use a variety of cookies on our website to ensure optimal performance, functionality, and security:

  • 3.1.1. Essential Cookies: These cookies are critical for the operation of our website and cannot be disabled. They enable core functionalities such as page navigation, secure login, transaction processing, and preventing fraud.

  • 3.1.2. Performance Cookies: These cookies collect anonymous data about how visitors interact with our website. This includes information such as the pages you visit, the time spent on each page, and any errors encountered.

  • 3.1.3. Functionality Cookies: Functionality cookies allow the website to remember your preferences and choices, such as language, region, or display settings.

  • 3.1.4. Analytics and Advertising Cookies: These cookies are used to gather insights about website usage and the effectiveness of our marketing efforts. Analytics cookies track aggregated patterns of behavior, while advertising cookies may deliver more relevant ads.

4. THIRD-PARTY COOKIES

4.1. Some cookies on our website may be set by third-party service providers who help us deliver, measure, or improve our services. Examples include analytics providers, advertising networks, and payment processors.

4.2. These third-party providers may collect information about your interactions with the website and use it to improve functionality or marketing effectiveness. We only work with third parties who are contractually obligated to comply with privacy laws, including PIPEDA.

5. MANAGING COOKIES

5.1. You have the ability to manage cookies using your browser settings. Most browsers allow you to block or delete cookies, or to receive a notification when a cookie is set.

5.2. Please note that if you disable certain cookies, particularly essential cookies, parts of the website may no longer function correctly. Disabling cookies may affect features such as secure login, payment processing, or personalized preferences.

6. CONSENT

6.1. By continuing to use our website, you provide your consent to our use of cookies as described in this policy, unless you have taken steps to disable them.

6.2. Where required by law, we will request explicit consent before placing non-essential cookies on your device. You can withdraw your consent at any time by changing your browser settings or contacting our Privacy Officer.

7. UPDATES TO THIS POLICY

7.1. We may update this Cookies Policy periodically to reflect changes in our website, services, or applicable laws and regulations. Any updates will be posted on this page, along with the effective date.

7.2. Significant changes will be communicated through our website or other appropriate channels.

8. CONTACTS

8.1. For communications, please be advised to use the following email address:
support@ardentpay.io or use the chat available in your personal Account